Privacy Policy

Privacy Notice

Policy overview Current practices

This privacy policy explains how Puzzle Reef Insurance handles personal data on puzzlereefstick.garden. It applies to information collected through the website, including contact requests, technical site data, and cookie use. We use the information only for the purposes described in this notice and keep it limited to what is needed for the service.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Data handling overview

How information is collected and how cookies are used

This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.

01
Collected data

Data We Collect

When you use our contact form or reach out through our contact channels, we may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.

We collect only the details needed to handle your inquiry and support the site.
02
Data sources

Where Data Comes From

We receive personal data when you submit a form, send a message, or otherwise contact us. We also collect technical information automatically when you visit the site, such as request details and device-related information needed for delivery, security, and troubleshooting.

Most information comes directly from you, while technical data is created by your device and browser.
03
Cookie types

Cookies We Use

The site uses essential cookies to support core functions and cookies that remember your privacy choices. We do not confirm the use of analytics or marketing cookies on this site.

Only necessary cookies are confirmed for this site.
04
Cookie controls

Cookie Controls

We use essential cookies for basic site operation and cookies that store privacy preferences. You can manage cookies through your browser settings, and you may also clear stored preferences from your device. If you block essential cookies, some parts of the site may not work as intended.

Cookie settings are limited to what is needed for the site to function and remember preferences.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We use personal data to respond to inquiries, provide insurance selection support, manage the website, maintain security, troubleshoot technical issues, and meet legal or recordkeeping obligations. We do not use the data for purposes that are unrelated to the service described in this notice.

Each use of data is tied to a specific site function or legal need.
Third-party sharing

Service Providers

We may share limited personal data with service providers that help us operate the website, deliver technical functions, or manage communications. These providers are expected to use the data only for the services they perform for us and to protect it appropriately.

Any service provider we use may process data only for the task we assign.
Legal basis

Legal Disclosures

We may share personal data with public authorities, regulators, courts, or other parties when we are required to do so by law, to respond to lawful requests, or to protect our rights, users, or systems. We may also disclose information where necessary to prevent fraud, abuse, or security incidents.

We disclose data only when there is a valid legal or operational reason.
User Rights

Your Choices and Rights

You may ask us to confirm whether we hold your personal data, correct inaccurate details, delete information that is no longer needed, or object to certain processing where the law allows. You may also ask for a copy of the information you provided to us in a usable form, where applicable.

Your options depend on the type of data and the reason it is processed.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe what you want us to do. We will review the request, ask for any information needed to verify it, and respond within the time required by applicable law or as soon as reasonably possible.

We may need to verify your identity before acting on a request.
Data Retention

How Long We Keep Data

Contact messages and related records are kept for a practical period needed to respond, maintain service records, resolve issues, and meet legal or operational requirements. Technical logs are retained for a shorter period unless they are needed for security, investigation, or compliance purposes. When data is no longer needed, we delete it or anonymize it where appropriate.

We keep data only for as long as it is needed for the reason it was collected.
Policy Updates

Changes to This Policy

If we make material changes to this privacy policy, we will post the revised version on this page and adjust the effective date or similar notice where appropriate. We may also use reasonable site notices to draw attention to important changes.

We keep this notice under review and update it when our practices change.

Contact Details

Email contact
support@puzzlereefstick.garden
Telephone contact
+90 501 655 01 11
Postal address
Emirefendi, Samsun Cd D Mağaza 5, 55400, Bafra, Samsun
Privacy contact